Chipotle really turned around its brand
Chipotle is a very sought-after fast-food chain with its true customization in its meals. The food is fast, fresh and seems very health conscious for most people. Chipotle has really blown up since the health craze of the last decade due to its delicious and safe ingredients. Background Information and Research Chipotle faced a string of food safety crises starting in 2015 that led to a long and painful road of recovery. When the E. Coli. scare first broke it was a scary time for Chipotle. People became afraid to eat at the restaurant for fear of getting sick or worse. Even those who didn’t fear the E. Coli. just had a distaste for Chipotle after hearing of those who fell ill. The brand needed to find a way to revamp the Chipotle name while also making a comeback from this crisis. Marketing would be one of the critical roles played during the comeback story of Chipotle. Campaign and Results Chipotle had a decentralized marketing model that flooded the market with pro